I've been using CRM's and DMS's for nearly 20 years. While no system is perfect, the latest edition of ShiftPoint makes a serious run at it. As an independent dealer with 2 locations, ShiftPoint allows a synchronization between our locations that's streamlined our business and given our customers a sense of professionalism and consistency. Once the Customer is entered, everything from that point forward is dedicated to making their experience as trouble free as possible.
I am a relatively small used car reseller. I merchandise between 10-15 cars per month. ShiftPoint DMS gives me the opportunity to act like a giant. There isn't any form of paperwork that I cannot perform like the big guys. My invoices AND motor vehicle documents are 'spot-on.' ShiftPoint cuts my processing time in half. In addition, whenever I have an item that I cannot maneuver, ShiftPoint is 'Johnny on the Spot' helping me figure it out. If you care about making your paperwork easier give ShiftPoint the chance to illustrate what they can do for you. It is well worth the investment.